Effective Date: July 29, 2025

App Name: Know Your Home

Privacy Policy

1. Information We Collect

We collect the following categories of personal and product information:

• User-Provided Information: Name, email address, phone number (optional), appliance details (brand, model, purchase date, warranty period, invoice copy), maintenance or AMC records.
• Automatically Collected Data: App usage patterns, device type, error logs and performance data.

We do not collect sensitive personal information (e.g., Aadhaar, PAN) or financial data.

2. How We Use Your Information

We use your data to store appliance-related information, remind you of warranty expiries, enable access to brand helplines, and improve user experience. We do not sell or share your personal data with third parties for marketing purposes.

3. Data Storage and Security

Your data is securely stored in encrypted format, either locally or on secure cloud servers (if backup/sync is enabled). We use industry-standard security practices.

4. Data Sharing and Third-Party Services

We may link to third-party sites (e.g., warranty portals). These are governed by their own privacy policies. We do not share personal data except as required by law or with your consent.

5. User Rights

You have the right to view, edit, delete, or request complete deletion of your account and data. Email support@knowyourhomeapp.com to initiate such requests.

6. GDPR and Indian DPDPA Compliance

We comply with GDPR and India’s DPDPA 2023. You have the right to access, rectify, erase, or restrict processing of your data. Email privacy@knowyourhomeapp.com to exercise your rights.

7. Children’s Privacy

The app is not intended for users under 13. We do not knowingly collect data from children.

8. Updates to This Privacy Policy

We may update this policy. Material changes will be notified via the app or website.

9. Contact Us

Email: support@knowyourhomeapp.com
Website: www.knowyourhomeapp.com

Terms of Use

1. Acceptance of Terms

By using the app, you agree to these Terms. If you do not agree, uninstall the app.

2. User Responsibilities

You are responsible for entering accurate data and not misusing the app.

3. Intellectual Property

All content and trademarks are property of Know Your Home or its licensors.

4. Disclaimer of Warranties

The app is provided 'as-is' without warranties. We are not liable for errors or data inaccuracies.

5. Limitation of Liability

We are not liable for indirect or consequential damages arising from app usage.

6. Modifications

Terms may be updated. Continued use constitutes acceptance.

7. Termination

We may terminate access if Terms are violated.

8. Governing Law

These Terms are governed by Indian law, under the jurisdiction of Gurgaon, Haryana.

9. Contact

Email: support@knowyourhomeapp.com
Website: www.knowyourhomeapp.com